Turn Timer Support

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Please include your device model, iOS or watchOS version, Turn Timer app version, what you expected to happen, and what happened instead.

What Is Turn Timer?

Turn Timer is a visual sequence timer for turns, routines, recipes, classrooms, meetings, plant watering, and other real-world countdowns.

What Is Free?

The quick visual timer, starter templates, basic playback, recent history, and one custom saved template are free.

What Does Turn Timer Pro Unlock?

Turn Timer Pro is a one-time non-consumable purchase. It unlocks reuse and portability features such as unlimited saved templates, full history and export, and sharing. iCloud sync, widgets, and watch features are documented publicly only after the promoted build proves them on signed devices.

How Do I Restore Pro?

Open the Pro screen and choose Restore Purchases. Make sure you are signed into the same Apple account used for the original purchase.

Why Is iCloud Sync Not Updating?

If your installed build includes iCloud sync, confirm that you are signed into iCloud, iCloud Drive is enabled, Turn Timer is allowed to use iCloud in system settings, Pro is unlocked, and the device has network access.

Does Importing Overwrite My Templates?

No. Imported .turntimer files are duplicated with a new local template ID so existing templates are not overwritten.

How Do I Delete App Data?

Delete individual templates or history in the app where available. To remove all local Turn Timer data from a device, delete the app from the device. If iCloud sync is enabled, manage the app's iCloud data through Apple system settings.

Privacy

Read the Turn Timer Privacy Policy.